How to Buy
Points to take note of before you buy.
1 . Pre-order deadline is every Friday at 8 pm
2 . All items will be mailed 7 days after payment is made/ pre-order deadline unless specifically instructed.
3 . Goods will not be sent out if the payment is not made in full
4. In the event of shortage of stock, payment will be refunded 100%.
5. All items will be in perfect condition when we send it out. If in the process of mailing, it is damaged or lost, we shall not be liable (The delivery method will be registered mail using pos laju / pos express)
6 . Upon receiving your order, this indicates that you have agreed to the above terms and conditions.
7. Currently, we only use Maybank for transaction.
How to order?
Please email the following information to oneplus2011@yahoo.com;
Name:
Address:
Contact Number:
Quantity:
After that, we will notify you our account number and the amount to pay. Please settle your payment within three days or we will cancel your order!
Mailing costs
West Malaysia:
1 box RM8
2 boxes of RM15
3 boxes or more Free Shipping
East Malaysia:
1 box RM10
2 boxes RM18
3 boxes or more Free Shipping
Payment Method
You can pay via Maybank, using an ATM deposit or online transfers, etc. We do not accept any changes to orders after payment. Please pay attention. Please notify our customer service centre your payment information after making payment.
Payment Notification
1 After the transfer you can email your paid order number; payment receipt to oneplus2011@yahoo.com or information to 017-7778987.
E-mail the following form:
Name£º
Invoice Number:
Payment Date:
Payment Total:
Phone Number:
Please complete and include attachments (banking payment receipt) and email to oneplus2011@yahoo.com
Method of delivery
One Plus supports a variety of methods to send goods. For payments and notification made before 12pm the goods will be sent on the same day. For those made after 12 pm, please do not worry, we will do everything possible to send the goods on the same day if time permits. The latest will be no later than 2 working days. On Saturday, as transportation business only works half day, notification must be made no later than 10 am. We do not send goods on Sunday / Public Holiday.
Delivery
1. Skynet Express (recommended: West Malaysia customers)
2. Poslaju Express
3. E-Parcel surface (recommended: East Malaysia customers)
4 Self collect (customers can come to the head office, branches and state agency to collect)
* Singapore, Brunei and other countries, please contact our customer service staff
* If you have any questions, you are welcomed to ask our customer service to help you to select the method of postal delivery.
For enquiries about parcel delivery status, One plus will send a SMS with a package tracking number to facilitate the customer for confirmation.
* 20% will be added to the total weight of goods for the box and packaging weight